Chris sits down with Riley Kiltz, friend and CEO of Craftwork Coffee Co. They discuss Riley’s transition from the corporate world to entrepreneurship, his passions for coffee and customer service as well as his impactful advice for living in the...
Chris sits down with Riley Kiltz, friend and CEO of Craftwork Coffee Co. They discuss Riley’s transition from the corporate world to entrepreneurship, his passions for coffee and customer service as well as his impactful advice for living in the moment. Enjoy! For more information on Chris Powers and Fort Capital, visit www.fortcapitallp.com Follow Chris on Twitter: @Fortworthchris Make Contact with The FORT at thefortpodcast@gmail.com
01:46 — Importance of Positive Customer Interactions at Craftwork
04:21 — How did Craftwork’s culture manifest itself?
07:03 — How did you find yourself in Fort Worth between NYC and Sao Paulo?
09:47 — When did you decide to make the leap from corporate life to Craftwork?
12:22 — Why are you thankful that you made that leap?
14:38 — Are you still a fan of Conscious Capitalism?
16:23 — What do you tell people who are on the fence about starting a business?
19:06 — What have you learned about coffee? What is the future of coffee?
23:08 — Do you wholesale any of your coffee?
24:28 — The Process from Buying the Bean to Serving the Customer
25:45 — How do you split your time between roasting coffee and running coffee shops?
27:10 — What is your favorite interview question?
30:53 — Where is Craftwork in 10 years? Where are you in 10 years?
37:20 — Through being in the shop, has anything struck you about how people work?
40:02 — Are you aware of any businesses or ideas or marriages that have occurred because of Craftwork?
41:40 — If you had to give your 21-year old some advice, what would it be?
50:14 — What is the biggest mistake you have made since starting Craftwork?
57:30 — The Book Chris Gave Riley